At Dokam Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect various types of information to provide a seamless shopping experience:
- Personal Information: When you make a purchase, we collect your name, email address, billing details, and any other information you provide.
- Payment Information: We collect payment details such as your credit card information, though this is processed securely by third-party payment gateways (we do not store your payment information).
- Usage Information: We automatically collect data on how you interact with our website, including your IP address, browser type, pages viewed, and other usage statistics. This helps us improve our website and services.
2. How We Use Your Information
The personal information we collect is used to:
- Process and Complete Your Purchases: To deliver your ebook and send order confirmations and updates.
- Provide Customer Support: To respond to your inquiries and resolve any issues with your order.
- Improve User Experience: We analyze website usage to improve the functionality and navigation of our site.
- Send Promotional Emails: If you opt in to receive marketing communications, we may send you emails regarding new products, updates, and special offers.
3. Data Protection and Security
We are committed to ensuring the security of your data. We use a variety of security technologies to safeguard your information, including:
- Encryption: All sensitive information, including payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Secure Payment Processors: We use trusted third-party payment processors to handle financial transactions, which meet the highest security standards.
- Access Control: Only authorized personnel have access to your personal information to prevent unauthorized access or misuse.
4. Sharing Your Information
We do not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our website and conducting business, such as payment processors and email service providers. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was provided.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience:
- Cookies: Small text files stored on your device that help us track usage patterns, preferences, and improve functionality.
- Third-Party Analytics: We may use third-party services like Google Analytics to track and analyze website usage. These services may use cookies to collect information about your interactions with our site.
You can manage your cookie preferences through your browser settings. You may disable cookies, but please note that doing so may affect the functionality of some parts of our website.
6. Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us at support@dokam.store. We will respond to your request promptly, in compliance with applicable data protection laws.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any changes will be posted on this page, and the date of the last update will be indicated at the bottom of the policy. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@dokam.store
